Terms and Conditions

Welcome to Monolith LLC

These Terms and Conditions govern your use of the Monolith LLC website and services. By accessing or using our website, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy, Refund and Return Policy, and other policies referenced herein.

Please read these Terms and Conditions carefully before using our website or making a purchase. If you do not agree with any part of these terms, please do not use our website or services.

1. General Terms

1.1 Company Information

Company Name: Monolith LLC

Address: 117 S Lexington St STE 100 Harrisonville, MO 64701

Email: wallsmayer122843@gmail.com

Phone: +84945691601

Website: monollc.shop

1.2 Acceptance of Terms

By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you have the consent of a parent or guardian to use this website. You agree to comply with all applicable laws, rules, and regulations in connection with your use of the website.

1.3 Changes to Terms

We reserve the right to update, modify, or change these Terms and Conditions at any time without prior notice. The latest version will always be posted on our website, and your continued use of the website constitutes acceptance of any changes. We encourage you to review these Terms and Conditions periodically.

1.4 Language

These Terms and Conditions are written in English. In the event of any conflict between the English version and any translation, the English version shall prevail.

2. Use of Our Website

2.1 Permitted Use

You may use our website for lawful purposes only. You agree to use the website in a manner that does not:

  • Violate any laws or regulations

  • Infringe on the rights of others

  • Interfere with the operation of the website

  • Transmit harmful or malicious code

2.2 User Account

To make purchases or access certain features of our website, you may be required to create an account. You are responsible for:

  • Account Security: Maintaining the confidentiality of your account information and password.

  • Accuracy: Providing accurate and complete information when creating your account.

  • Responsibility: All activities that occur under your account.

If you suspect any unauthorized access to your account, please contact us immediately.

2.3 Prohibited Activities

The following activities are strictly prohibited on our website:

  • Unauthorized copying of content or designs

  • Commercial use of our content without permission

  • Transmitting viruses, malware, or other harmful code

  • Attempting to gain unauthorized access to our systems

  • Engaging in fraudulent or deceptive activities

  • Violating the privacy or intellectual property rights of others

3. Products and Pricing

3.1 Product Descriptions

We strive to provide accurate and detailed descriptions of all products on our website. However, we do not warrant that product descriptions, images, or other content are error-free, complete, or current.

Key Points:

  • Variations: Actual products may vary slightly from images.

  • Colors: Color display may vary depending on your device screen settings.

  • Sizing: We provide sizing guides, but fit may vary by individual body type.

3.2 Pricing

All prices listed on our website are in USD (United States Dollar) unless otherwise stated.

Pricing Information:

  • Dynamic Pricing: Prices are subject to change without notice.

  • Currency Conversion: International customers’ banks or credit card companies will convert the USD amount to their local currency at their prevailing exchange rate.

  • Taxes: Sales tax may be added to your order based on your shipping address.

3.3 Product Availability

Product availability is subject to change without notice. We reserve the right to:

  • Discontinue Products: Stop offering any product at any time.

  • Limit Quantities: Limit the quantity of products available for purchase.

  • Withdraw Offers: Withdraw any offer at any time.

If a product becomes unavailable after you’ve placed an order, we’ll contact you to offer alternatives or issue a refund.

3.4 Made-to-Order Products

Many of our products are made-to-order, meaning they are created specifically for you after you place your order.

Important Notes:

  • Unique Variations: Because each item is made just for you by your local third-party fulfiller, there may be slight variances in the product received.

  • Lead Time: Production time may vary, and you should refer to our Shipping Policy for estimated timelines.

  • No Refund for Variances: Minor variances in color, size, or finish are not considered defects and do not qualify for refund.

4. Orders and Payment

4.1 Order Acceptance

When you place an order on our website, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to accept or reject any order for any reason.

Order Process:

  1. Order Submission: You submit your order through the website.

  2. Order Confirmation: We send a confirmation email acknowledging your order.

  3. Order Acceptance: We may accept or reject your order based on product availability, payment verification, or other factors.

  4. Order Processing: Once accepted, we process your order for production and shipment.

4.2 Payment Methods

We accept the following payment methods:

  • Credit Cards: Visa, Mastercard, American Express, Discover

  • Debit Cards: Most major debit cards

  • Digital Wallets: Apple Pay, Google Pay

4.3 Payment Processing

All payments are processed through Stripe, our secure payment processor. By using our website, you agree to Stripe’s terms and conditions for payment processing.

Payment Authorization:

  • You authorize us to charge your chosen payment method for the total amount of your order.

  • All payments are processed at the time of purchase.

4.4 Billing Information

You agree to provide accurate and current billing information, including your name, address, and credit card details. You also agree to notify us immediately of any changes to your billing information.

5. Shipping and Delivery

5.1 Shipping Information

All shipping-related details, including delivery times, costs, and international shipping information, are provided in our Shipping Policy. By placing an order, you agree to the terms outlined in that policy.

5.2 Delivery Times

Delivery times vary based on:

  • Product: Manufacturing time differs by product.

  • Shipping Method: Standard, expedited, or express shipping options.

  • Location: Domestic or international shipping.

Please refer to our Shipping Policy for detailed timelines.

5.3 Risk of Loss

Once your order is shipped, the risk of loss passes to you. This means that:

  • Delivery: We are responsible for the package until it is delivered.

  • Loss or Damage: If your package is lost or damaged in transit, you should contact us, and we’ll assist with filing a claim with the carrier.

  • Tracking: We provide tracking numbers for all shipments.

6. Returns and Refunds

Our Refund and Return Policy provides detailed information about returning items and receiving refunds. By making a purchase on our website, you agree to the terms outlined in that policy.

7. Intellectual Property Rights

7.1 Ownership

All content on our website, including but not limited to:

  • Text, images, graphics, and logos

  • Designs and artwork

  • Software and code

  • Product descriptions and reviews

  • Digital assets and materials

is the intellectual property of Monolith LLC or our licensors and is protected by copyright, trademark, and other intellectual property laws.

7.2 Limited Use License

We grant you a limited, non-exclusive, non-transferable license to access and view the content on our website for your personal, non-commercial use.

You may not:

  • Reproduce, distribute, or modify any content without our express permission

  • Use our content for commercial purposes without a license

  • Create derivative works from our content

  • Use any automated means to access or scrape our content

7.3 Trademarks

“Monolith LLC” and our logos are trademarks or service marks of Monolith LLC. Any unauthorized use of our trademarks is strictly prohibited.

7.4 User Content

If you submit any content to our website, including reviews, comments, or suggestions:

  • You grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and publish your content for any purpose.

  • You warrant that you own the rights to the content or have permission to submit it.

  • You agree that we may use your content for marketing, promotion, and other business purposes.

8. User Reviews and Feedback

We value your feedback and encourage you to share your experiences with our products.

8.1 Review Submission

By submitting a review, you agree that:

  • The review is based on your genuine experience with the product.

  • The review is your honest opinion.

  • You have not been compensated for the review.

8.2 Review Guidelines

We reserve the right to remove or edit reviews that:

  • Are abusive, offensive, or hateful

  • Contain spam or promotional content

  • Are unrelated to the product

  • Contain false, misleading, or inaccurate information

8.3 Use of Reviews

We may use your reviews for marketing, promotional, or other business purposes. You grant us permission to do so without compensation.

9. Disclaimer of Warranties

9.1 “As Is” Basis

Our website and products are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied.

We disclaim all warranties, including but not limited to:

  • Merchantability: Implied warranties of merchantability and fitness for a particular purpose

  • Non-Infringement: Warranties that our products or content do not infringe on the rights of others

  • Availability: Warranties that the website will be available at all times

  • Accuracy: Warranties that all information is accurate, complete, or current

9.2 Product Use

You are solely responsible for your use of our products. We are not responsible for any injuries, damages, or losses arising from the use of our products.

10. Limitation of Liability

To the fullest extent permitted by law, Monolith LLC shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from or related to:

  • Product Use: The use or inability to use our products

  • Website Access: Access to or use of our website

  • Content: Reliance on any content or information on our website

  • Third-Party Links: Interactions with third-party websites linked from our site

  • Loss of Data: Loss of data, profits, or business opportunities

Limitation Amount:

In any event, our total liability shall not exceed the amount you paid for the product in question or $100, whichever is greater.

11. Indemnification

You agree to indemnify, defend, and hold harmless Monolith LLC, its owners, employees, affiliates, and partners from and against any claims, damages, costs, or expenses (including reasonable attorney’s fees) arising from:

  • Your use of our website or products

  • Your violation of these Terms and Conditions

  • Your violation of any third-party rights

  • Your conduct or content submitted to our website

12. Third-Party Links and Services

Our website may contain links to third-party websites or services. These links are provided for your convenience only.

Important Notes:

  • Not Endorsements: We do not endorse or approve the content of third-party websites.

  • No Responsibility: We are not responsible for the content, practices, or policies of third-party websites.

  • Your Risk: Accessing third-party websites is at your own risk.

13. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

14. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law provisions.

Jurisdiction:

Any legal action or proceeding arising from or related to these Terms and Conditions shall be brought exclusively in the courts of Cass County, Missouri, or the federal courts located in the Western District of Missouri.

15. Dispute Resolution

In the event of any dispute arising from or related to these Terms and Conditions or your purchase, we encourage you to contact us first to seek a resolution.

Dispute Process:

  1. Contact Us: Send an email to wallsmayer122843@gmail.com outlining the dispute.

  2. Good Faith Negotiation: We’ll work in good faith to resolve the dispute within 30 days.

  3. Binding Arbitration: If we cannot resolve the dispute, it shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association.

  4. Costs: Each party shall bear its own costs in arbitration.

16. Termination

We reserve the right to terminate or suspend your access to our website and services at any time, without prior notice, for any reason, including if you violate these Terms and Conditions.

Effects of Termination:

  • Account Suspension: Your account will be suspended or terminated.

  • Access Limitation: You may lose access to your account and order history.

  • Obligations Remain: Your obligations under these Terms and Conditions survive termination.

17. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Refund and Return Policy, and Shipping Policy, constitute the entire agreement between you and Monolith LLC regarding your use of our website and your purchase of our products.

19. Waiver

The failure of Monolith LLC to enforce any provision of these Terms and Conditions shall not constitute a waiver of such provision or the right to enforce it in the future.

20. Assignment

You may not assign or transfer your rights or obligations under these Terms and Conditions without our prior written consent. We may assign our rights and obligations without restriction.

21. Force Majeure

Monolith LLC shall not be liable for any failure or delay in performing its obligations if such failure or delay is due to circumstances beyond our reasonable control, including but not limited to:

  • Natural Disasters: Earthquakes, floods, storms, or other natural disasters

  • Government Actions: Acts of government, including regulations, sanctions, or restrictions

  • Labor Disputes: Strikes, lockouts, or other labor disputes

  • Supply Chain Issues: Disruptions in supply chains or manufacturing processes

  • Technical Failures: Failures in technology or communication systems

22. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: wallsmayer122843@gmail.com

Phone: +84945691601

Address: 117 S Lexington St STE 100 Harrisonville, MO 64701

23. Effective Date

These Terms and Conditions are effective as of the date they are posted on our website. We may update them from time to time, and the most current version will always be available on our website.

24. Additional Provisions

24.1 Age Restriction

Our products are not intended for children under the age of 13. By using our website, you represent that you are at least 13 years of age.

24.2 Export Control

You agree to comply with all applicable export laws and regulations regarding the export of our products.

24.3 Headings

The headings in these Terms and Conditions are for convenience only and do not affect their interpretation.

Conclusion

We’ve designed these Terms and Conditions to be fair and transparent, protecting both you and our business. By using our website and purchasing our products, you’re agreeing to these terms. If you have any questions or concerns, please don’t hesitate to reach out.

Monolith LLC – Terms and Conditions